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![what application plays cdf files what application plays cdf files](https://i.stack.imgur.com/Kf6hQ.png)
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I’ll use various slides from my DuCUG presentation throughout this article, which saved me a lot of time to be honest :) When contacting CTX Support, one of the first things they will probably ask for, is for you to run a CDF trace on your environment while reproducing the issue, if at all possible, so…Ĭonsider it to be a good practice to run a CDF trace on the components you suspect, making sure to include all modules (which is default Scout behaviour so you should be fine there) together with a collect and upload also run from Scout, before contacting CTX Support.
![what application plays cdf files what application plays cdf files](https://content.wolfram.com/uploads/sites/39/2011/07/DopplerEffect.png)
You have the ability to run CDF traces, to collect and upload data from specific machines, collect Event log information, enable verbose / clear text logging, the ability to use secondary tools like XDDBDiag, XDPING, CDF control etc… All of which we will have a closer look at as we progress. Nowadays scout is an aggregation of tools, a toolset if you will. This kind of sums up what I would like to talk about in the next 3500 words or so :) And besides that, I personally consider it to be a good practice to understand what happens underneath the covers whenever possible. Being able to support CTX engineers is one thing, but if you’d like to dig in a bit deeper, or perhaps educate yourself, you have various options without needing to contact CTX Support (depending on the issue and impact of course). This also means that you will need to have a good understanding of the architecture you are troubleshooting and how the traffic ‘flows’ through each component.
#What application plays cdf files how to
Hands-on experience is a must, you need to know not only when and where, but also how to use and apply these tools. Internally we use these everyday, so it is good if external techies do as well. They’re used internally by CTX Support and Escalations Engineers as well as externally by most sys admins out in the field, although chances are that in most cases the latter will be on request of CTX Support as Congrats – very good summary of our key tools. These are two of Citrix’s most used troubleshooting tools. If you’re the guy or gal who needs to deal with Citrix support every now and again, then Scout and CDF control are two very important tools you need to be, and perhaps are, familiar with.
#What application plays cdf files series
That’s what I’d like to discuss in this (short) two part series as well, let’s have a closer look at Scout, CDF tracing / control, some of the FMA services (PortICA) etc… I’ll start out with some of the basics and take it from there. I also went into a bit more detail regarding CDF traces and the accompanying modules and trace messages that come with it, including some of the steps we can take to interpreted the collected data ourselves. I also mentioned that when we do have to deal with CTX Support, and note that I’m not trying to sound negative here, we need to understand what to do when we are asked to inventory our Sites or to (CDF) trace certain components / modules for example. About two weeks ago I wrote (slides included) about my talk at the Dutch Citrix User Group (DuCUG) where I presented about troubleshooting the FMA.